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Distress and Burnout as Outcomes of Psychological Flexibility and Emotional Exhaustion among Healthcare Workers of COVID-19 Isolation Centers

Najma Iqbal Malik
(PhD), Professor, Department of Psychology, University of Sargodha, Sargodha.
Tehmina Kousar
Lecturer, Department of Psychology, University of Lahore, Sargodha Campus, Sargodha.
Summayya
Lecturer, Department of Psychology, The University of Lahore, Sargodha.
Shahida Perveen
PhD scholar, Department of Psychology, University of Sargodha, Sargodha.
Mohsin Atta
Assistant Professor, Department of Psychology, University of Sargodha, Sargodha.
Noman Ramzan
ADCP, Department of Psychology, University of Sargodha, Sargodha.

Abstract

Objective: To study distress and burnout as outcomes of psychological flexibility and emotional exhaustion among healthcare workers of COVID-19 isolation centres. Methodology: The study purposively selected a sample of 518 healthcare workers, including Doctors, Psychologists, Physiotherapists, Nurses, and Dispensers. A convenient sampling technique was used. The Acceptance and Action Questionnaire II (AAQ-II), Maslach Burnout Inventory -- Human Services Survey (HSS) Emotional exhaustion subscale (MHI-HSS-EE), and Distress and Burnout Symptom Checklist for Covid-19 Healthcare Workers were used to assess the study variables. Results: Pearson correlation indicated that psychological flexibility is significantly negatively correlated with emotional exhaustion and burnout. It also revealed that emotional exhaustion is positively correlated with burnout. Multiple regression analysis indicated that psychological flexibility negatively predicted distress and burnout, while emotional exhaustion positively predicted distress and burnout. Findings from ANOVA depicted the significant mean difference among types of healthcare workers on the study variables. Conclusion: Psychological flexibility was negatively linked with both exhaustion and burnout. Emotional exhaustion was positively linked with burnout. Moreover, burnout can be managed by having high psychological flexibility.

Keywords: Psychological Flexibility, Emotional Exhaustion, Burnout, Covid-19 Isolation Centres, Healthcare Worker. ,

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